◆ Returns
Faulty product? We'll fix it.
We stand behind every piece we ship. If your order arrives damaged or defective, email us within 7 days of delivery with your order number and a photo of the issue, and we'll send a replacement or issue a refund.
Outside of faulty items, all sales are final. We don't accept returns for change of mind, sizing, or color preference, and we don't cover return shipping labels.
- 01
Email us within 7 days
Send your order number plus a photo of the fault to aquaxdurags@gmail.com.
- 02
We review
We'll confirm the issue within 24 hours and walk you through next steps.
- 03
Replacement or refund
Approved claims get a free replacement shipped out, or a full refund to your card.